Note that search results are only available in French.
Get Information About a Merchant is a tool that lets consumers do a search among the merchants about which the Office holds information.
Information contained in the tool
Not all merchants that do business in Québec are listed in the Get Information About a Merchant tool. Merchants must meet at least one of the conditions to be listed in the tool.
For each merchant that is listed you will find, among other things, the following:
- certain interventions by the Office with the merchant in question (notices of non-compliance, criminal prosecution, monetary administrative penalties, injunctions or voluntary commitments);
- the number and subject of formal notices the merchant has received from consumers, of which the Office has received a copy and meet the criteria for publication;
- where applicable, the licence(s) or permit(s) and exemption(s) issued by the Office of which the merchant is or has been a holder, and any press releases (in French only) issued by the Office or compensation files concerning the merchant, as well as any information regarding the merchant’s participation in Parle consommation (in French only).
Other tools made available by the Office
Other search tools are available to help you find more information about a merchant. You can:
- view merchant prosecutions and convictions (in French only) by region or by date;
- view the public registers (in French only) of all permit, licence or exemption holders in a given sector
- find a travel counsellor;
- find a collection agent representative.
Was the information on this page useful to you?
The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.
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