What is the Price Accuracy Policy and where does it apply?

The basic rule is the following: all merchants are required to indicate the price on each product or packaging of the products they sell in their establishment.

A merchant may, however, choose to be exempt from this requirement. The merchant must then, among other obligations:

  • display the price of the items on a label affixed to the shelf, where it can be clearly associated with the product being sold;
  • use an optical scanner;
  • apply the Price Accuracy Policy. This Policy provides for compensation if the price at the cash register is higher than the price indicated on the shelf.

Businesses that apply the Price Accuracy Policy include supermarkets, drug stores and big-box stores.

Last update : December 9, 2024

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The information contained on this page is presented in simple terms to make it easier to understand. It does not replace the texts of the laws and regulations.